FAQs
Have questions about RSG Runs™ events? We’re here to help! Our FAQ section covers everything you need to know — from how to register and what to bring, to race day logistics and post-event details. Whether you’re a first-time participant or a seasoned runner, we want to make sure you have all the information you need for a smooth, fun, and successful experience.
Explore answers to the most common questions about our events, merchandise, policies, and more. We’re committed to providing clear, helpful information so you can focus on what matters most — enjoying your journey to the finish line.
If you don’t find the answer you’re looking for, our team is always ready to assist. Contact us anytime, and we’ll be happy to support you every step of the way.
General Event Questions
What is RSG Runs™?
RSG Runs™ is a race and fitness event company that promotes a healthy lifestyle and community impact, powered by Robb Sports Group Corporation.
How can I register for an RSG Runs™ event?
You can easily register online through our official website. Just select your event, complete the form, and secure your spot!
Are RSG Runs™ events timed?
Yes! Most of our races are professionally timed, and you’ll receive official results after the event.
Are walkers welcome?
Absolutely. Walkers, joggers, and runners of all paces are welcome at RSG Runs™ events.
What is included with my registration?
Registration usually includes a race bib, event t-shirt, finisher medal, and access to post-race festivities.
Race Day Logistics
When should I arrive on race day?
We recommend arriving at least 45-60 minutes before your race start time for check-in and warm-up.
Where do I pick up my race packet?
Packet pickup details will be shared via email and posted on the event page about a week before the race.
Can someone else pick up my race packet?
Yes, someone else can pick it up for you. They’ll just need a copy of your confirmation email.
Is there parking available?
Parking information will be listed on the event page. We often secure free or discounted parking near the venue.
Are strollers allowed?
Yes! We love seeing families participate together. Strollers are welcome but must start toward the back for safety.
Training and Preparation
Do you offer training plans?
Yes! We provide free beginner and intermediate training plans on our website and blog.
How should I prepare for my first race?
Train consistently, stay hydrated, and review all pre-race communications. Most importantly — have fun!
Are there aid stations on the course?
Yes. Aid stations with water and light snacks are located throughout the course.
What should I bring on race day?
Bring your race bib, a valid ID, comfortable shoes, and lots of positive energy!
What if I can't complete the race?
No worries — just notify a volunteer or race official, and they’ll assist you. Your health and safety come first.
Merchandise and Apparel
Can I buy RSG Runs™ merch at the event?
What sizes are available for apparel?
We offer a full range of sizes from XS to 3XL, depending on the item.
Can I exchange my shirt if it doesn’t fit?
Shirt exchanges may be available after the race, while supplies last.
Is there special edition merch?
Yes! We often release limited-edition items exclusive to certain races or milestones.
Do you offer gear for kids?
Absolutely — we have youth sizes available for many of our shirts and gear!
Community and Charitable Impact
How does RSG Runs™ give back to the community?
A portion of event proceeds and donations often go to local charities and community organizations in the host city.
Can I volunteer at an RSG Runs™ event?
Yes! We love volunteers. Sign up on our website to help with registration, water stations, and more.
How can I nominate a charity to partner with an event?
Contact us through our “Partnerships” page — we’re always looking to support great causes.
Are corporate teams welcome?
Definitely! We encourage companies to register teams and promote wellness among their employees.
Do you offer group discounts?
Yes, for groups of 10 or more. Contact us for special pricing and packages!
Policies and Support
Are RSG Runs™ events pet-friendly?
Unfortunately, for safety reasons, pets are not allowed on the race course unless noted otherwise for specific events.
What happens if it rains?
Races are held rain or shine. Severe weather updates will be posted on our site and social channels if needed.
Can I defer my registration to a future event?
In most cases, yes. Check the event’s terms or contact us for assistance.
How do I contact RSG Runs™ support?
You can reach us through our contact form on the website, and we’ll respond as quickly as possible.
Where can I find photos after the race?
Official race photos will be available online a few days after the event. We’ll send a link to all participants!
